Thursday, February 14, 2019

Amazon Customer Service

Need to Contact Amazon Customer Service. Get numbers & other details of Amazon Customer Service Number here.


Amazon Customer Service

Need to Contact Amazon Customer Service? Then get the Contact Details from Here.
Amazon Customer Service
Amazon Customer Service



Welcome to Amazon Customer Service. Here you will find instant and easy access to all the contact details of Amazon customer service. Check Toll- Free Number, E-mail ID and Address of Amazon Customer Service. If you use Amazon then you should bookmark this website for future help. you can contact us  24*7 and 365 days through the following methods. 

Many customers require Amazon Customer Service either for enquiry and to complain about the wrong delivery or damaged product. There are instances that you might need to replace your purchased product or ask for a refund if it is under warranty.
There might be many other reasons due to which you might need to contact Amazon customer service. In that situation, you need to know some details like Phone Numbers, E-mail IDs, Official Address etc. Thus we are here with the list of all the details that you might need to contact Amazon Customer Service.


Amazon Customer Service
Amazon Customer Service

Suggested Reading- Know More About Amazon History


Amazon Customer Service Number

Some of the numbers that you can dial to contact Amazon Customer Service are the following:

Amazon Customer Service
  • (Toll- Free)- 1800-3000-9009
  • (Charges may apply)- 1-206-922-0880
Some other Numbers for specific Countries:

Amazon Customer Service (USA)

  • Toll-Free - 1800-3000-9009
  • Toll-Free - 1-888-280-4364

Amazon Customer Service (UK)

  • Toll-Free - 0800-4961081

Amazon Customer Service (Canada)

  • Toll-Free - 1-888-280-4358 ( Monday - Sunday from 6 a.m to 5 p.m Pacific Time)

Amazon Customer Service (INDIA)

  • Toll-Free Number - 1800-4197-355
  • Toll-Free Number - 1800-3000-9009 (Not accessible from MTNL/BSNL)
  • Other Number - +91 8041970000 (Charges may apply)

Amazon Customer Service E-mail ID

Some important e-mail IDs related to Amazon Customer Service are the following:

  • Amazon.Com E-mail ID - cis@amazon.com
  • Amazon India E-mail ID - cs-reply@amazon.in

Some Other Ways To Contact Amazon Customer Service

Amazon Customer Service
Amazon Customer Service



Amazon Customer Service offers an online chat option known as Chat Right Now. Using this feature, you can chat with its executive and clear all your doubt and difficulties. A customer having any query or problem can ask the question in the chat box it works instantly as executives reply without any delay. Some people prefer online chat option since it is easier to maintain a record of it and get everything done all at once. 

In my personal view and experience, the Chat Right Now feature is a good way to contact them as it gives instant reply and solution for Customers queries and problems. In calling option, it is difficult to keep a record and emailing takes a considerable amount of time. This feature is available on Amazon Website as well as on the Official Amazon App.


Have Us Call You is call based customer support, where a customer clicks on the Have Us Call You icon and gives some basic information about his/ her problem. After some time an executive from the Amazon calls the customer for solving his/her issue. 

In my personal view and experience, the Have Us Call You feature will make you wait for some time as it depends on the system and Amazon customer executives whenever they will call you, but they call back within 10 minutes of your initiating the process.

How to Contact Amazon Customer Service from the Website

  • Step 1- Launch a web browser on your device and go to  https://www.amazon.com/gp/help/customer/display.html/ this link.
  • Step 2- Log into your account if you are not logged in.
  • Step 3- After a successful login, a new page will open with the following options.
Amazon Customer Service
Amazon Customer Service
  • Step 4- Now select the correct option in which you are having the problem, a new window will open.
  • Step 5- Once you select your option, you will see two different options on your screen. Namely 'Chat Right Now' and 'Have Us Call You'. Select the option suitable for you and within a couple of minutes, you will in contact with Amazon Customer Service.
Amazon Customer Service
Amazon Customer Service


How to Contact Amazon Customer Care from the App

As most of you know, you can download and use the app of Amazon on your Android and iPhone smartphone. You can contact Amazon from the app itself! Some basic steps that must be executed are listed below.
  • Step 1- Launch Amazon App on your android smartphone or iPhone and log into your account if you are not logged in.
  • Step 2- Now, tap on the three horizontal lines on the top left of your screen. A window will slide out from the left end of your screen.
  • Step 3- Here scroll down and tap on 'Customer Service.' You will be now redirected to a new page.
  • Step 4- Here you will see different options such as 'Your Orders', 'Returns & Refunds', 'Manage Addresses', 'Amazon Pay Transactions', 'Account Settings'.
  • Step 5- Now you will be asked to select an option from the above, tap on the option which you wish to inquire about.
  • Step 6- If this option does not solve your query, go ahead scroll down. You will find 'Contact Us' at the bottom of the page, tap on Contact Us.
  • Step 7- Now you will be redirected to a new page, where you can chat online with an executive of Amazon Customer Service and get your queries and problems solved by them.

Ways In Which Amazon Customer Service Can Help You

  1. You can track your order once you have placed it. The location of your packages is constantly updated all its way till it finally reaches you. Also, you can know the estimated delivery date and time of your order.
  2. If you are unsatisfied with your order and wish to return it, you can easily do it by contacting the Amazon Customer Service using the online chat and the phone numbers mentioned above.
  3. If for some reason you wish to cancel your order you have placed, you can contact Amazon customer executive and ask them to cancel it for you or you can cancel it by yourself using the Amazon app. If you have already paid for your order, the Amazon customer executive will initiate a refund immediately.
  4. As you know Amazon provides other hi-tech devices such as Alexa, Echo, Fire Tv etc, you may contact Amazon Customer Service if you have any problem or issue regarding those devices.
  5. Amazon also provides gaming services, music, Amazon pay, Amazon gift cards, Amazon credit cards, Amazon Prime etc, services to its customer. There might a time come when you will need to contact Amazon customer executive to avail and solve issues regarding these services. You may follow the above-mentioned ways to contact Amazon.
List of Other Services Provided by Amazon:

  • Amazon Fresh
  • Amazon Prime
  • Amazon Web Services
  • Alexa
  • App Store
  • Amazon Drive
  • Echo
  • Kindle
  • Fire Tablets
  • Fire TV
  • Video
  • Kindle Store
  • Music
  • Music Unlimited
  • Amazon Digital Game Store
  • Amazon Studios
  • Amazon Wireless

Amazon Return and Replacement Policy

Before you place an order on Amazon, make sure you must check the replacement policy and warranty of the product you are ordering. You must check the terms and conditions of replacement of that product. Some products have a 10-day return policy, some have a 30-day return policy while some products have no return policy. Also, you must check the factors covered under the return policy. 

Amazon Warranty And Guarantee Policy

Now coming to the warranty and guarantee of products, every product has its own warranty and guarantee terms. The warranty and guarantee terms and conditions depend on the company or manufacturer of the product. Some products have 6 months warranty policy, some may have 1-year warranty policy while some have no warranty policy. So you must check the factors and terms covered under the warranty policy of that specific product.


Visit Amazon's official Website and Social Media Accounts for more help

Contact Amazon Customer Service From:

Amazon Customer Service for United States, United Kingdom, Germany, Australia, Canada, Mexico, India, China, Japan, Singapore, Turkey, France, Italy, Netherlands, Spain, Brazil.
If you wish to add something which we have not, then leave it in the comment box below.
At last, we can conclude that this is all you need to know about Amazon Customer Service. From the above-mentioned list and information, we can conclude that Amazon has made enough provisions to ensure that its valuable customers can reach them easily.

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